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Terms & Conditions

by | Jan 15, 2021

Please read these Terms & Conditions carefully before using the https://aclipsecampervans.com/ website operated by Aclipse Campervans. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

1. Payment

Credit card is the only method of payment.

2. Driver’s License & Insurance

  • Drivers must be at least 21 years old.
  • A current and full motor driver’s license is required. If the driver’s license is not in English, driver will need to show an international driver’s license.
  • Proof of insurance is required prior van pick up.
  • All drivers must be approved and listed on the Rental Agreement.

3. Deposit and Cancellation Policy

In order to secure your reservation a $500 deposit must be paid at the time of your booking. You can cancel your trip up to two weeks before and get a refund, minus processing charges ($20). You can also have the option to take a 100% credit for future travel if you let us know 5 days before. Any cancellation under 5 days notice, the deposit is non-refundable.

No shows or cancellations made within 48 hrs of the pick-up date will be charged the full amount of the rental period. Cancellations must be submitted in writing via email at hello@aclipsecampervans.com. No refund will be issue for late pick ups or early drop offs.

4. Mileage

All vans come with 200 miles per day. You can purchase 300 miles per day for an additional $30 per day. Miles not purchased or excess miles will be charged additional at a .25c per mile.

5. Pick up / Drop off

Campervans can be picked-up anytime after 2pm, and will need to be returned before noon (12pm). Please give us an hour heads up (call or text) with your ETA to (513) 400-4015.

  • Campervans need to be drop off before 12pm.
  • Full night fee will be charged for late drop offs.
  • We will try to accommodate in advanced after hours drop offs for an additional fee.
  • No refund will be issue for late pick ups or early drop offs.

6. Rental Period

2 nights minimum rental.

7. Driving Restrictions

  • You are allowed to drive anywhere in the United States and Canada. Mexico is prohibited.
  • All off-road areas and closed roads are prohibited (excluding maintained campsites).
  • If you travel in a restricted area you’ll be liable for all damages to vehicle, tires, windshield, and towing charges along with additional expenses of a breakdown or accident. Our Insurance will be void.
  • The consumption of any illegal substance and/or alcohol while operating the van is prohibited.
  • You can park your car at our location. However, this is under your own risk.
  • Smoking is prohibited.

8. Accessories and Add-ons

Add-ons are subject to availability. Failure of Aclipse Campervans to provide add-ons does not allow the cancellation terms to be void. Add-ons ordered cannot be cancelled on the day of pick up and must be paid for. For lost, damaged and/or stolen accessories and add-ons, Aclipse will charge the renter with the full retail price of the lost, damaged or stolen accessory/add-on.

9. Accidents and Mechanical Malfunctions

If an accident occurs, please contact us at (513) 400-4015 and hello@aclipsecampervans.com as soon as possible. You will need to gather information from the other party (license, insurance, etc.) along with filing a police report. We will work with you to make this as hassle free as possible.

In the event of mechanical issues please contact us as soon as possible, so we can become aware about the issues and provide assistance. Our goal is to get you going as fast as possible.

10. Condition & Maintenance

Your first responsibility is to use your best judgement. Take weather and road conditions into consideration. And always double check that you’re feeding the van the correct type of fuel.

Mountain regions are full of variables, so keep your eye on the skies. Pull over and chill if you see inclement weather ahead (especially if you see commercial buses and semi-trucks doing the same). Our winter fleet comes equipped with snow tires, but always use caution if you’re unfamiliar with the roads and how the vehicle handles in wet or windy weather. Damages caused by poor driver choices may result in additional repair costs and fees.

Cleaning – The vehicle should be returned in a clean and respectable state, similar to when you picked it up. A $100 cleaning fee will be charged to the customer if the van is returned in any other condition.

Tire Damage – We will service and change tires on a regular basis due to normal wear and tear. All other damages incurred to the tires/wheels is the renter’s responsibility.

Windshield Damage – Any new damage to the windshield is the responsibility of the renter.

11. Pets

Bring your dogs! A $100 cleaning pet fee is required per pet. Two dogs max.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of Ohio, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

13. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

14. Contact Us

If you have any questions about these Terms, please contact us.

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